Bench Technician

Job Title

Bench Technician

Department

Operational Support – Reporting to the Repair Centre Manager

Role Overview

Reporting to Repair Centre Manager and to effect the repair bedside unit equipment in a repair centre environment. Contributing to the company goal of maximum bedside unit uptime and minimal fault levels.

Organisation Structure Chart

Organisation Structure Chart

 

 

 

 

 

Role Stakeholders and Interfaces

Role Stakeholders and Interfaces

 

 

 

 

 

 

 

 

 

 

Bench Technician Job  / Description

Core Deliverables

  • Repairing faulty bedside units and where necessary installing replacement parts.
  • Management and effective upkeep of bedside unit test equipment
  • Cleaning and repair of faulty equipment for repair and re-distribution to sites
  • Constantly review working processes to recommend improvements
  • Ensuring that repairs meet quality standards in order to maximise Bedside Unit uptime, and ensure the maximum technical availability to customers.
  • Ensuring high levels of attendance and good timekeeping at all times.
  • Adherance to company procedures, including ensuring that Health and Safety policies and procedures are followed at all times.
  • Ad-hoc duties as required

Key Experience, Skills and Attributes & Behaviours Required

Experience

  • Proven experience of technical aptitude, and previous experience of working in a technical support environment.
  • Previous commercial experience of working in either a technical support or customer service related environment

Essential Technical Skills

  • Previous commercial experience of repairing and replacing equipment to component level
  • Computer repair systems and networking experience

Desirable but not Essential Technical Skills

  • Previous experience of working with RF and Digital Networks
  • Previous experience of Hot Works
  • Previous experience of escalation and resolution of technical problems.

Personal Attributes and Behaviours

  • Able to effectively prioritise workload and take an organised approach to work in order to meet time deadlines
  • Able to take a disciplined, reliable, honest, discreet and professional approach to work at all times.
  • Flexible working style with previous experience of working as part of team
  • Logical problem solver

Please contact Bill for more details on 02036171518.

To apply forward your CV to arrange an immediate interview.

jobs@ Workers-direct.com

OR Apply Online

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