Workers Direct – Medical Receptionist Jobs in Hayes | Flexible Hours

Job Title: Medical Receptionist Jobs in Hayes

Salary Range:

• Annual Salary: £21,000 – £28,000
• Hourly Rate: £11.50 – £15.00
• Bank/Temporary Roles: £13.50 – £16.50 per hour

Main Responsibilities:

• Greeting and registering patients.
• Managing appointment schedules using clinical systems.
• Handling telephone enquiries and correspondence.
• Processing patient records and maintaining confidentiality.
• Coordinating with medical staff and healthcare professionals.
• Managing prescription requests.
• Handling payments and basic accounting tasks.
• Maintaining waiting room areas.
• Booking follow-up appointments.
• Managing medical supplies inventory.

Required Skills & Qualifications:

• GCSE English and Maths (Grade C/4 or above).
• Knowledge of medical terminology.
• Proficiency in NHS clinical systems (EMIS/SystmOne).
• Excellent communication and interpersonal skills.
• Strong organizational abilities.
• Computer literacy (MS Office).
• Medical administration qualification (desirable).
• Customer service experience.
• Data protection awareness.
• Basic first aid certification (desirable).

Experience:

• Minimum 1 year experience in medical reception (preferred).
• Previous experience in NHS or healthcare environments.
• Customer service background.
• Experience with electronic patient record systems.

Current Opportunities in Hayes:

1. GP Surgery Receptionist
   Location: Central Hayes
   Hours: Full-time, Monday-Friday
   Salary: £24,000 – £26,000 per annum
   Requirements: EMIS experience essential.
2. Hospital Outpatient Receptionist
   Location: North Hayes
   Hours: Rotating shifts including weekends
   Pay Rate: £13.50 per hour
   Contract: Bank/temporary positions available.
3. Private Medical Centre Receptionist
   Location: South Hayes
   Hours: Part-time, 25 hours per week
   Salary: £22,000 pro rata
   Requirements: Private healthcare experience preferred.
4. Walk-in Centre Medical Receptionist
   Location: Hayes Weald
   Hours: Full-time including weekends
   Salary: £25,000 – £28,000 per annum
   Requirements: Previous urgent care experience.
5. Dental Practice Receptionist
   Location: West Hayes
   Hours: Full-time
   Salary: £23,000 – £25,000 per annum
   Requirements: Dental reception experience preferred.

Additional Benefits May Include:

• NHS pension scheme.
• Annual leave (25-28 days + bank holidays).
• Training and development opportunities.
• Healthcare benefits.
• Cycle to work scheme.
• Staff discounts.
• Career progression opportunities.

Working Patterns:

• Full-time: 37.5-40 hours per week.
• Part-time opportunities available.
• Shift patterns may include early, late, and weekend work.
• Bank/temporary positions for flexible working.

Introduction

Medical receptionists play a vital role in healthcare facilities across Hayes, serving as the first point of contact between patients and medical professionals. We explore the Hayesvarious aspects of medical receptionist positions in Harrow, from required qualifications and responsibilities to career prospects and growth opportunities.

The Role and Responsibilities of a Medical Receptionist

Medical receptionists are essential members of healthcare teams, managing daily operations of medical facilities. Their primary duties include:

• Scheduling appointments.
• Managing patient records.
• Handling telephone inquiries and ensuring smooth patient flow.

Additionally, they are responsible for various administrative tasks, including processing payments and handling insurance queries.

Required Qualifications and Skills

Formal education requirements may vary, but most employers prefer candidates with at least GCSEs in English and Mathematics. Relevant qualifications such as NVQ Level 2 or 3 in Business or Healthcare Administration can enhance employability. Essential skills include:

• Excellent communication abilities.
• Strong organizational skills and attention to detail.
• Proficiency in using practice management software.

The Hayes Healthcare Landscape

Hayes boasts a diverse healthcare sector, including NHS facilities and private clinics. The growing population and expanding healthcare services drive demand for skilled medical administrative professionals. Major healthcare facilities like Northwick Park Hospital provide stable employment opportunities for medical receptionists.

Salary and Benefits

Salaries for medical receptionists in Hayes typically range from £18,000 to £25,000 per year, with additional benefits including pension schemes, holiday entitlement, and professional development opportunities.

Professional Development and Career Growth

Medical receptionists can advance to senior roles, practice management positions, or specialize in healthcare administration. Many facilities offer in-house training, professional certifications, and further education opportunities.

Working Environment and Conditions

Medical receptionists typically work in clean, professional environments within healthcare facilities, with varied schedules including early mornings, evenings, or weekends.

Challenges and Rewards

While the role can be demanding, it offers job satisfaction through contributing to patient care and stability through regular working hours. Common challenges include managing high patient volumes and maintaining efficiency during busy periods.

Finding Employment Opportunities

Medical receptionist positions are often advertised on NHS Jobs websites, private healthcare recruitment agencies, and local job boards. Networking and professional associations can also lead to opportunities.

Future Outlook and Industry Trends

The outlook for medical receptionist positions in Hayes is positive, with growth expected in the healthcare sector. Professionals who stay current with technological advances and focus on patient care will be well-placed for career advancement.

Conclusion

Medical receptionist positions in Hayes offer rewarding career opportunities in healthcare administration. With competitive salaries, career progression paths, and a stable work environment, the profession attracts talented individuals committed to patient care. As the healthcare landscape evolves, medical receptionists will continue to play a crucial role in healthcare service delivery in Hayes.

FAQs – Find Medical Receptionist Jobs in Hayes with Team Staffing Agency

Q1: What qualifications do I need to become a medical receptionist in Hayes?

A: Most employers require GCSEs in English and Maths, IT skills, and customer service experience. Some may prefer medical reception certifications.

Q2: What is the average salary for medical receptionists in Hayes?

A: Medical receptionists in Hayes typically earn between £20,000 and £25,000 annually, depending on experience and qualifications.

Q3: What are the typical working hours?

A: Working hours vary by practice but usually include shifts between 8 AM and 6:30 PM, with some positions requiring evening or weekend work.

Q4: Are there opportunities for career progression?

A: Yes, medical receptionists can progress to senior roles, practice management, or specialize in medical administration.

Q5: What are the main responsibilities of a medical receptionist in Hayes?

A: Key duties include managing patient appointments, handling telephone inquiries, maintaining records, processing prescriptions, and ensuring efficient front-desk operations.