Event Steward In Cardiff, CF10
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Event Steward β Job Description
We are seeking an enthusiastic Event Steward to join our team in Cardiff. You will be responsible for ensuring the smooth operation of events by managing crowd control, checking tickets, assisting attendees, and maintaining safety standards. The ideal candidate will have excellent communication skills, be physically active, and demonstrate a professional demeanor.
You should be able to work flexible hours including evenings and weekends, remain calm under pressure, and have a keen eye for detail. Experience in customer service or event management is preferred.
You will work closely with event organizers and security personnel to create a positive experience for all guests while adhering to health and safety regulations. If you are reliable, customer-focused, and enjoy working in a dynamic environment, we would like to hear from you.
This temporary position offers competitive pay rates above the minimum wage, with regular overtime opportunities available. There's also potential for temp-to-permanent conversion for outstanding performers. Whether you're looking for temporary Event Steward jobs in Cardiff or seeking a pathway to permanent employment, this role provides excellent opportunities for career development.
Location
Cardiff, CF10
Pay Rate
Competetive
Start Date
ASAP / Immediate
Duration
Temporary (Ongoing)
Event Steward β Key Responsibilities
- β’ Ensure all event venues and facilities are properly set up and maintained throughout the duration of events in the CF10 postcode areaβ’ Monitor crowd flow and manage queues to maintain safety and prevent overcrowding at event locationsβ’ Provide clear directions and assistance to attendees, visitors, and participants at various event venues
β’ Conduct regular safety checks and inspections of event areas to identify and report potential hazards
β’ Liaise with event organizers, security personnel, and emergency services to coordinate smooth event operations
β’ Manage access points and verify credentials or tickets for authorized entry to restricted areas
β’ Respond promptly to attendee inquiries, complaints, and concerns during events
β’ Enforce event rules, regulations, and codes of conduct to maintain order and professionalism
β’ Assist with setup and breakdown of event equipment, signage, and decorative elements
β’ Monitor weather conditions and adapt event procedures accordingly to ensure participant comfort and safety
β’ Document incident reports and communicate any issues to event management or supervisors
β’ Coordinate with other stewards and team members to ensure consistent service delivery across all event zones
β’ Maintain clear communication with control centers or command posts regarding real-time event status
β’ Assist with lost and found procedures and help reunite lost items with their owners
β’ Ensure all accessibility requirements are met for attendees with mobility issues or special needs
β’ Perform crowd management during high-traffic periods such as entry, exit, and peak activity times
β’ Report attendance figures and provide post-event feedback to help improve future events
What We're Looking For
Essential Requirements
β’ High school diploma or equivalent qualification
β’ Minimum 1-2 years experience in event management or stewarding
β’ Strong communication and interpersonal skills
β’ Ability to stand for extended periods and manage crowds
β’ Knowledge of health and safety regulations
β’ First aid certification or willingness to obtain
β’ Professional appearance and demeanor
β’ Flexibility to work evenings, weekends and bank holidays
β’ Ability to follow instructions and work as part of a team
β’ Customer service experience preferred
β’ Valid UK driving license advantageous
β’ DBS check clearance required
β’ Knowledge of Cardiff venues beneficial
β’ Problem-solving abilities under pressure
β’ Physical fitness and stamina
Desirable Experience
β’ 3+ years of experience in event stewarding or crowd management
β’ Proven ability to work in fast-paced environments at Cardiff venues and outdoor locations
β’ Strong communication and interpersonal skills with diverse audiences
β’ Experience handling health and safety protocols and emergency procedures
β’ Familiarity with major events in Cardiff city center including sports, concerts, and festivals
β’ Ability to remain calm and professional under pressure with difficult situations
β’ Knowledge of Cardiff local regulations and event licensing requirements
β’ Experience with crowd flow management and queue control
β’ Previous work at CF10 postcode venues such as Principality Stadium or Cardiff Castle events
β’ First aid certification or willingness to obtain it
β’ Flexibility to work evenings, weekends, and bank holidays
β’ Physical fitness to stand for extended periods and perform duties effectively
β’ Understanding of safeguarding and child protection policies
β’ Experience managing VIP areas or restricted access zones
β’ Ability to work independently and as part of a larger stewarding team
What We Offer
Competitive Pay
Above minimum wage rates
Career Growth
Temp-to-perm opportunities
Flexible Hours
Various shift patterns available
Free Training
Full induction provided
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